Policies and Conditions
SHIPPING
All items are shipped within 3-5 days via USPS first class mail from Portland, OR.
I am currently only able to ship to the U.S. and Canada. If you live outside of the U.S. and Canada and are interested in purchasing a piece, please contact me directly.
RETURNS
All sales are final unless the item(s) were damaged in transit.
If your purchase arrived damaged, please email photographs of the damage to juli@luzysombradesigns.com within 3 days of delivery. I will do what I can to mend or replace the item.
OTHER
All items are uniquely handcrafted and minor imperfections are part of the handmade nature. However, if there is noticeable damage to a piece when it arrives, get in touch with me right away, and I will do what I can to mend or replace the item.
All designs are original and exclusive to Juli Rae Art. Please do not replicate or reproduce any designs without prior written consent of the artist.
Thank you for supporting independent artists! I am a small one-person business owner, artist, and mama, so your patience and kindness is very much appreciated.
FAQs
Do you accept commissions?
Yes! If you would like to honor a memory or occasion with a unique landscape quilt, I would be happy to work with you. I can also work with you if you would like an existing design in a different size or color. For more information, visit the Custom Inquiry page.
How do I hang my new quilt?
Visit the Hanging your Quilt page on my website.
Can I wash my quilt?
If your quilt is displayed on your wall as a piece of art, I do not recommend putting it in the washing machine, as this may cause the fabric to shrink and distort and the colors to bleed. Quilts used as pillow covers, table runners, or blankets can be machine washed in cold water and a mild, pH neutral detergent (such as Seventh Generation Free & Clear). You can use a color catcher if you are concerned about colors bleeding. Hang or lay flat to dry. For more detailed information on caring your quilt, visit the Quilt Care page on my website.
Do you sell patterns of your designs?
I do have a couple of quilt patterns available for sale. I do not, however, have patterns available for any of my landscape quilt designs. I am planning to create a Skillshare class that teaches how to create your own landscape quilt in the near future. Stay tuned!